SMS Terms & Conditions
1. SMS Consent Communication
The phone numbers obtained through our SMS consent process are not shared with third parties for marketing purposes.
2. Types of SMS Communications
If you have consented to receive text messages from WAir Aviation, you may receive one-to-one conversational messages such as:
Example: "Hi [Name], this is [Staff Name] with WAir Aviation. Looks like Tuesday doesn't work — are you free Thursday afternoon instead? Reply STOP to opt out of SMS messaging from WAir Aviation at any time."
These messages are typed and sent individually by our staff in direct response to you — for example, coordinating a reschedule for a flight lesson, confirming your aircraft is ready for pickup from maintenance, or answering a question about flight training, maintenance, or charter services. We do not send automated appointment reminders, marketing, or promotional messages by SMS; appointment reminders are sent by email.
3. Message Frequency
Message frequency may vary. Because messages are only sent in direct response to an active conversation with our staff, the number you receive depends on your specific inquiry — typically a small number of messages while coordinating something like a reschedule or a maintenance pickup.
4. Potential Fees for SMS Messaging
Message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if a message is sent domestically or internationally.
5. Opt-In Method
You may opt in to receive SMS messages from WAir Aviation in the following ways:
By submitting our website Contact Us form and checking the SMS consent box
By texting us first at (847) 773-1382
By completing our paper customer intake form and checking the SMS consent box
6. Opt-Out Method
You can opt out of receiving SMS messages at any time. To do so, reply STOP to any message you receive. Alternatively, you can contact us directly at (847) 773-1382 to request removal from our messaging list.
7. Help
If you are experiencing any issues, reply HELP to any message, call us at (847) 773-1382, or visit https://www.wairaviation.com.
Additional Options: If you do not wish to receive SMS messages, simply do not check the SMS consent box on our forms, and do not text us directly.
8. Standard Messaging Disclosures
Message and data rates may apply.
You can opt out at any time by texting STOP.
For assistance, text HELP or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary.
Privacy Policy: https://www.wairaviation.com/privacy-policy